DATA PROTECTION
About the server of this website
All traffic (file transfer) between this website and your browser is encrypted and transferred through HTTPS protocol using SSL (Secure Sockets Layer).
The server is located in Germany and owned by Hetzner Company. This is where data collected by the website are stored.
Personal information this website collects and why we collect it
This website collects and uses personal information for the following reasons:
Monitoring visits to websites
Like most websites, this website uses Google Analytics (GA) to monitor users’ activity. We use these data to identify how many persons use our website, to better understand the way they find and use our web pages and to see their path through the website. Although GA records data such as your geographical location, your device, your browser and your operation system, none of this information reveals your personal identity to us. GA also records your computer’s IP which could be used to identify you, but Google does not give us access to this. We believe that Google is a third-party data processor compliant with the requirements of the European legislation.
Contact forms and e-mail links
If you choose to contact us through a contact form or our e-mail link, none of the data you provide will be stored in this website or transferred or submitted to processing by any third-party data processor, as defined in section “Our third-party data processors” below. On the contrary, these data will be sent to us by e-mail through SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by TLS security protocol (also known as SSL), which means that the e-mail content is encrypted before sent through the Internet. The e-mail content is decrypted by our local computers and devices.
E-mail newsletters
If you choose to receive our e-mail newsletters, the e-mail address you submitted will be forwarded to MailChimp that provides marketing services for our e-mails. MailChimp is a third-party data processor (see section “Our third-party data processors” below”). The e-mail address you submitted will not be stored in our website’s database or in any of our company’s internal information systems. Your e-mail address will remain in MailChimp’s database for as long as we use their marketing services for our e-mail or until you expressly request that it is deleted from this list. You can do this by using the unsubscribe link included in all e-mail newsletters we send you. For as long as your e-mail address is included in MailChimp’s database, you will periodically (around once a month) receive information e-mails from us.
Adopt a tree
If you want to adopt a tree from “MiaElia.com” e-shop, you will be asked to provide your personal information in order to identify you and perform your transactions with the required degree of security.
When you adopt a tree or when you wish to become a user of “MiaElia.com” you will be asked to provide: your full name, the address where the products will be sent, your phone or mobile phone number (whichever you prefer), your e-mail address and, if you choose to perform the transaction using a credit or debit card, you will be redirected to the Bank’s safe environment where you will be asked to provide the card’s number and expiration date as well as the 3-digit security code.
Your personal data are collected by our company exclusively and only for the purposes of performing any transactions with “MiaElia.com”, contacting you in order to complete your orders, pricing, facilitating deliveries, executing your orders in general, responding to your requests as well as sending information messages about our products and services.
All your personal data collected through the special e-form of “MiaElia.com” are absolutely necessary to deliver the aforementioned services and are subject to your full and unreserved consent/agreement that is given by sending your personal data to us. It follows that you may change your password and e-mail as often as you wish and request at any time to immediately delete your data and your subscription as users.
PROTECTION OF PERSONAL DATA POLICY
What are personal data
Personal data are data that can be used to identify a natural person and the protection thereof is important for us. Our aim is to show the maximum honesty and transparency possible regarding the personal data we collect as well as the way we process them pursuant to the EU General Data Protection Regulation (GDPR). Our e-shop MiaElia.com fully shares your concerns regarding your personal data.
How we collect or obtain personal data
Our e-shop MiaElia.com collects or obtains data from you through our websites as well as through forms, applications and devices, product websites on social media or in other ways. These personal data are either provided directly by users or collected (e.g. by using cookies in order to understand how our websites/applications are used) or by third parties.
The legal basis for the processing of the personal data of the users of MiaElia.com e-shop is:
- Users’ express consent and agreement to process their personal data (e.g. when you choose to receive a newsletter).
- Legal grounds: when processing is required by law or is necessary for the data processor in order to conform with a legal obligation
- Legitimate interest: In certain cases, we collect users’ data in order to achieve our company’s legitimate interests, provided that the data subjects’ interest, fundamental rights and freedoms do not take precedence over them
Purpose of personal data processing.
MiaElia.com E-shop processes your personal data for the following purposes:
- to contact users
- to inform users about the e-shop’s activities (e.g. newsletter)
- to conclude and execute contracts with users
- to exercise its legal rights and to conform with its legal obligations
- to upgrade the e-shop’s products and services as well as to optimize its website.
Subjects’ rights and choices
MiaElia.com e-shop respects its users’ right to the protection of their privacy. The subjects’ rights are as follows:
Right to information
Users have the right to receive concise, transparent and intelligible information about the way we use their personal data and the way they can exercise their rights.
Right to access
Users have the right to access the personal data concerning them that are kept by the e-shop (subject to certain limitations).
Right to rectification
Users have the right to request the rectification of their personal data if the latter are false or not updated or/and to complete them if they are not complete.
Right to erasure/right to be forgotten
Users have the right to request the erasure of their personal data pursuant to the provisions of article 17 of the GDPR. It is noted that this is not an absolute right, since the e-shop may be reserve legal or reasonable grounds to keep the personal data pursuant to article 17 of the GDPR.
Right to withdraw at any time their consent for the processing of their data that is performed on the basis of their consent
Users can withdraw their consent for the processing of their data by the e-shop when such processing is based on their consent. Withdrawal of their consent does not affect the legality of any processing performed on the basis of their consent before the withdrawal thereof.
Right to file a complaint with a supervisory authority
Users reserve the right to contact the Hellenic Data Protection Authority (HDPA) and file a complaint regarding the practices of data and privacy protection implemented by the e-shop.
Right to data portability
Users have the right to move, copy or transfer data from our database to another one. This applies only in the case of data processing under a contract or on the basis of their consent or when such processing is performed with automated means. This right is exercised subject to article 17 of the Regulation and cannot affect negatively the e-shop’s or any third parties’ rights and freedoms.
Right to object to direct marketing purposes, including profiling
Users may at any time delete their subscription to the website or social media or object to receiving notifications for direct marketing purposes or profiling
Right to restriction of processing
Customers reserve the right to request the restriction of processing of their data. This right means that the processing of users’ data is subject to limitations, and, thus, from now on it is possible to store but not to use or further process such data.
This applies to limited cases set out in the General Data Protection Regulation and are as follows:
- the accuracy of the personal data is contested by the data subject, for a period enabling the data processor to verify the accuracy of the personal data;
- the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
- the data processor no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
- the data subject has objected to processing pursuant to the data processor’s legitimate rights pending the verification whether the legitimate grounds of the data processor override those of the data subject.
The aforementioned subject’s rights are subject to the limitations set out in article 23 of GDPR. In order to process such requests, our e-shop MiaElia.com is obliged to request the confirmation of the subject’s personal details and identity before it may proceed to satisfy such requests.
Retention period of personal data
Our e-shop MiaElia.com retains users’ personal data for as long as needed and for the purpose for which it retains such data, (e.g. for as long as you have an account on our e-shop etc.) in the context of providing its services or conforming with our legal obligations.
Our e-shop MiaElia.com may retain some users’ personal data in order to conform with legal or regulatory obligations (e.g. tax and commercial law) as well as in order to be able to manage its rights or for statistical or historical reasons.
Data processor
Responsible for processing the users’ data, whether by automated means or not, whether himself or by appointing and authorizing any other person who will do so on his behalf, is Panagiotis Hatzidimitriou.
Changes to Protection of Personal Data Policy
This Protection of Personal Data Policy may be amended at any time. Therefore we recommend that you should refer to it regularly. In the event of any amendment, the date thereof will be mentioned. The Protection of Personal Data Policy, as it has been amended by the latest amendment, is considered always applicable.
Contact Details
For any questions or concerns about the way our e-shop MiaElia.com manages and uses personal data or if you wish to exercise any of the aforementioned rights, contact our office by sending an e-mail to info@miaelia.com or a letter to the following address:
Chatzidimitriou Panagiotis – Mia Elia
Trigonas, Lesvos, Greece
COOKIE POLICY
What are cookies
Cookies are small text files that are placed on your device in order to store data and can be retrieved by a web server in the sector where the cookie was placed. We use cookies and similar technologies to store and respect your preferences and your settings, to give you the possibility to log in, to combat fraud, to analyze the performance of our products and for other legal purposes, as described below.
MiaElia.com e-shop may use cookies in order to facilitate and offer its services through its web page for a more user-friendly browsing. Cookies are small text files that are sent and stored on the user’s computer and allow web pages to function smoothly and without any technical difficulties, to collect users’ various choices, to identify frequent users and to facilitate users’ access to the web page. They are also used for statistical purposes in order to identify the areas where the services of our e-shop are useful or popular, or for marketing purposes.
What cookies we use and for what purposes
We use cookies in order to provide you with information and to execute your orders. You should keep in mind that cookies are absolutely necessary for the correct and smooth operation of MiaElia.com web page. Information stored in our website’s cookies is used exclusively by MiaElia.com e-shop as well as partner businesses, e.g. Google, for statistical purposes.
Cookie categories
- Essential cookies
They allow the site to perform its basic operations, such as navigation, access to safe areas of the web page, addition of products in the shopping basket and electronic payment. Without these strictly necessary cookies our e-shop will not function effectively and smoothly. - Performance cookies
Performance cookies collect information about the way our web page is used by users. They help us understand how various pages are used by visitors by collecting and reporting information anonymously or letting us know if visitors are facing any problems during navigation. These cookies do not identify visitors and are used exclusively for the improvement of the performance of a web page. - Functionality cookies
These cookies allow the website to remember your preferences while you are browsing our site, such as user name, password etc. so that we can recommend you suitable products based on your needs and offer improved and personalized features. Furthermore, they help us provide any services requested by users, such as videos or use of social media. These cookies do not allow us to monitor browsing activity on other websites. If you do not accept these cookies, the performance of the website may be affected and your access to its content may be limited. - Advertising cookies
We use these cookies to show adverts and to send you promoting messages that suit most your needs and interests. We also use them to send targeted adverts or personalized offers to users, to limit adverts or to monitor the efficiency of an advertising campaign. These cookies may be used in order to remember the websites you have visited so that we can determine which electronic marketing channels are more effective.
Managing cookies
You can set your browser in a way that you can be informed about cookies settings and you can opt to accept individual or all cookies or to block cookies in certain cases. Managing cookies settings is different in every browser.
For more information on cookies, including how you can see what cookies have been set on your device and how you can manage and delete them, visit www.aboutcookies.org.
Changes in cookie policy
This Cookie Policy may be amended at any time. Therefore we recommend that you should refer to it regularly. In the event of any amendment, the date thereof will be mentioned. The Cookie Policy, as amended by the latest amendment, is considered always applicable.
